Tis the season of missed appointments, rude clients, and not being punctual. Life happens, yes, but I think people forget that this business is, in fact, a business. I try and act professionally and expect the same from my patrons. I rarely am late, and even more rarely cancel, but when I do I communicate as early as possible, and make alternate arrangements as convenient for the other person as possible. People forget that this job often comes down to customer service, and I ask that it goes both ways.
That said, I would like to take a minute to outline the top five things that absolutely drive me crazy in this business.
1) Being Rude – Basic human dignity, people. I am polite, and despite being a domme will often try and be friendly. I expect the same from clients, and have been known to screen people out when they were unfriendly or rude.
2) Waffling/time wasting – I am not here to provide fuel for your spank bank. Or to be friends. Or to chat. I use my phone to run a business, so please, make your appointment. I will confirm it. If you have specific questions, ask. I love chatting and meeting new people but if I did it with everyone who called or text messaged I wouldn’t have time to work. Now, not to say a conversation or two hasn’t happened (I have met some fabulous people through work sources), but if the sole reason you are calling me is to chat, you’re wasting both of our time.
3) Bartering/changing terms. I have been known to negotiate and barter, because certainly I have patrons who have specific budgets and I want to find solutions that work for everyone. That said, asking for something different than what was agreed upon during a session (“you want me to suspend you from the roof? Right now? Couldn’t have mentioned that sooner?”), breaking a boundary, refusing to offer the agreed upon price…that irritates me.
4) Dishonesty. Honesty is the best policy, especially in the context of BDSM or some of the specialized services out there. If you want something, ask. If you hate the flogger I’m using, say so. If you legitimately cannot afford the price I quoted you, say so and we can work something out rather than both of us walking away disappointed. On a health and safety note, disclosure of any STIs is very important I don’t discriminate and use universal precautions in all sessions, but letting me know if you’re positive is super important for both of us.
5) Cancelling/Late without notice. Life happens. But please, give me some notice. It messes up all the appointments following yours if you’re late, and if I come in for an appointment and you cancel without telling me I’ve just wasted travel time and time waiting around. Again, this is like any customer service job: If you want to maintain a good relationship with your provider, you have to treat him/her with curtsey and respect and you’ll get that in return. If there’s a battle for timeslots, a regular who always shows up is going to get priority over someone who may want a more expensive service. This is the way it goes.
That’s all I’ve got, folks. Have a lovely week!
xoxoxo Adele oxoxox